The hotel offered a great breakfast and helpful staff, which was a pleasant surprise. However, the room was outdated and had issues with cleanliness. The pool area was enjoyable, but it was disappointing that the advertised amenities did not meet expectations. Not a great experience overall.

We loved our spacious room with a lovely balcony and heated outdoor pool, which made our stay so enjoyable! The breakfast spread was amazing and way better than expected. We had a chance to chill by the fire pits after a long day. Only downside was a bit of rust on some frames, but it didn't take away from our great experience! 😊

We recently stayed at this hotel while visiting the University of Texas at El Paso. The heated pool was a hit with my older kids, and it was nice to have friendly staff around. The location was perfect for our family trip, close to local attractions.

My kids wished the bathroom amenities were better. The tub had some maintenance issues that could be improved for families, especially with older children who need more space.

The heated pool was clean and perfect for relaxing. I loved the spacious atmosphere with beautiful decor, and the activity rooms were fantastic! I'd definitely come back!

the best western plus was a great choice for us. the king bed was super comfy and the room was clean. the location was convenient, close to shops and a fun night club nearby. we also enjoyed the outdoor pool area, perfect for relaxing under the sun.

the bar was too loud and dark, so we avoided it.

Pool and games room had decent entertainment options. Dirty carpets in the room were disappointing. Overall, a mixed experience.

The heated indoor/outdoor pool was perfect after our day at the nearby stadium and Gene Roddenberry Planetarium. We loved the spacious layout and all the activities available, like foosball and pool tables. " It's a great spot for group hangouts!

Unfortunately, my friend's room had an AC that wouldn't work and all they got was a fan. Not ideal on a hot day.

The oversized room with a balcony offered a good amount of space for relaxation after a long day. Easy access from I-10 made travel straightforward. Having a Starbucks across the parking lot was a nice touch for morning coffee fix-ups.

The outdated air conditioning unit rattled like a TIE fighter on takeoff, making it hard to catch some Zs in the desert heat. Additionally, worn carpeting added to the aging feel, impacting overall comfort. The balcony door struggled to glide open, which was irritating given the extra charge for that feature.

I truly appreciated the shuttle service, which made getting to nearby restaurants and the airport effortless. The staff were incredibly helpful, ensuring I had everything I needed during my stay, making it more enjoyable and convenient.

More supportive seating in the lobby would help.

i recently stayed at best western plus and had a fantastic experience. the staff were incredibly friendly and made me feel at home, which was a nice change from my last trip in el paso. the heated pool was a highlight, and the room was clean and spacious, exceeding my expectations for an overnight stop.

wifi connection was spotty at times.

Had a solid time discovering nearby joints like Wing Daddy's Sauce House—those wings are the bomb! Plus, the staff were very friendly, making sure I felt right at home.

The AC was cranking like an old jalopy, making it tough to catch Z's, and the hallway party scene was a bit loud until 4am.

I had a pleasant stay at Best Western Plus. The room was spacious and clean, with reliable Wi-Fi and a comfortable bed that ensured a good night's sleep. The staff members were friendly and attentive, particularly during my check-in process. The convenient location, just off I-10, made accessing nearby restaurants and work sites very easy. Additionally, the amenities, including the fitness area and availability of a Starbucks nearby, added to the convenience of my stay.

The air conditioning could have worked better, impacting the comfort level at times.

would book here again

The king room with a sofa bed was spacious and had all the essentials like air conditioning, hairdryer, and microwave. The indoor pool was heated and clean, perfect for relaxing. Staff was super helpful, and the fitness center was a nice bonus too. Great location near the airport, made everything easy.

The check-in process was seamless. The room was spacious, featuring a comfortable king bed and individual AC control. Breakfast offered a nice variety, including eggs and pastries. The location was convenient, close to restaurants and shops. The indoor pool was clean and inviting. 😊